In that short period between end of Spring semester, our Online Course Development Initiative, and the start of my summer teaching, I dove into some books:
The first was assigned reading. The VCU Center for Teaching Excellence in which I have been a member for the past 8 years is merging with our Online@VCU staff to form the Learning INnovation Center – . Our new tag line for LINC is “Connected Learning For a Networked World.” It is not coincidence that LINC was the forerunner of the modern personal computer. 🙂
So last week, our new LINC staff held a retreat with our Vice Provost for Learning Innovation – Gardner Campbell, to begin the process of growing our new organization. It was a good day to help align each of us with Gardner’s vision for LINC. As part of the retreat, each of us completed the Clifton Strengths Finder online assessment to find our top five strengths out of a possible thirty-four that we each brought to LINC.
As might be expected, we were a diverse group…though ten people shared the strength of “strategic”:
My own top five strengths – which did not surprise those who knew me – were:
- Responsibility – one who, inexplicably, must follow through on commitments
- Learner – one who must constantly be challenged and learning new things to feel successful
- Input – one who is constantly collecting information or objects for future use
- Belief – one who strives to find some ultimate meaning behind everything they do
- Futuristic – one who has a keen sense of using an eye towards the future to drive today’s success
LINC will have four areas of focus – Faculty Development, Student Engagement, Communities of Practice, and Technology Enhanced Active Learning. Jeff Nugent and I will be acting as the research arm of LINC.
Moving from a role of faculty consultant to one of active research is quite a change! It was with this change in mind that I read the other two books noted above.
The late Gordon MacKenzie’s Orbiting the Giant Hairball: A Corporate Fool’s Guide to Surviving with Grace (1998) was the right book to set a frame of reference for this change.
As Anna Muoio of FastCompany magazine explained:
“…A hairball is an entangled pattern of behavior. It’s bureaucracy, which doesn’t allow much space for original thinking and creativity. It’s the corporate tendency to rely on past policies, decisions, and processes as a formula for future success.
All of this creates a Gordian knot of corporate normalcy — an entanglement that grows over time. As its mass increases, so does its gravitational pull. And what does gravity do? It drags things down. But hairballs can be effective. They provide a necessary stability. It’s not the job of the hairball to be vibrant, alive, and creative…”
By this definition, higher education is as clearly a hairball as the corporation MacKenzie worked at – Hallmark. MacKenzie suggests that the path to creativity and innovation is to orbit the hairball – benefiting from what it has to offer in terms of stability and resources without being sucked in to its gravitational pull. As Muoio noted, “…It’s a symbiotic relationship: without the hairball, the orbiter would spiral into space; without the orbiter’s creativity and originality, the hairball would be a mass of nothing.”
Or as MacKenzie puts it – The Hairball is a twisted mass of “policy, procedure, conformity, compliance, rigidity and submission to status quo, while Orbiting is originality, rules-breaking, non-conformity, experimentation, and innovation”.
Over the coming month, we will all be developing our new job descriptions within LINC. I loved MacKenzie’s approach when told to develop a job description. The word “paradox” came to mind, and he looked up the definition. He turned it in and said, “These are the definitions of the word I would like as my job title.” MacKenzie thus became the Director of Creative Paradox.
Now, no one knew what a director of creative paradox actually did, but they assumed it was something meaningful. So people at Hallmark would take ideas to him … and he would validate them. With that validation, they would then make it happen!
So as part of the research arm of LINC, I see a bit of creative paradox playing out here at VCU.
As I was reading Orbiting the Giant Hairball, I spotted Levitt and Dubner’s latest book at Barnes and Noble – Think Like a Freak. It was also a fun read, though not as relevant (for me) as MacKenzie’s book. As noted in their Freakonomic’s website, thinking like a freak means:
- First, put away your moral compass—because it’s hard to see a problem clearly if you’ve already decided what to do about it.
- Learn to say “I don’t know”—for until you can admit what you don’t yet know, it’s virtually impossible to learn what you need to.
- Think like a child—because you’ll come up with better ideas and ask better questions.
- Find the root cause of a problem—because attacking the symptoms, as often happens, rarely fixes the underlying issue.
- Take a master class in incentives—because for better or worse, incentives rule our world.
- Learn to persuade people who don’t want to be persuaded—because being right is rarely enough to carry the day.
- Learn to appreciate the upside of quitting—because you can’t solve tomorrow’s problem if you aren’t willing to abandon today’s dud.
Good lessons…but not as captivating (or innovative) as MacKenszie. As I move in to my new role, I will hope to orbit the giant hairball, being more of a creative paradox and less a freaky sideshow!